Privacy Policy

1. Introduction

Welcome to The Portal ("we", "our", "us"). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).

 

 2. Data Controller

The Portal is the data controller responsible for your personal data. Our contact details are:

 

-  Address:  [Your Business Address]

-  Email:  [Your Business Email]

-  Phone: +33 656 69 09 03

 

 3. Information We Collect

We may collect and process the following types of personal data:

-  Contact Information:  Name, email address, phone number, postal address.

-  Identification Information:  Passport details, national ID numbers.

-  Travel Details:  Travel preferences, accommodation details, dietary requirements, health information relevant to travel.

- Financial Information:  Payment details, billing information.

-  Technical Information:  IP address, browser type, operating system, and other technical information collected through cookies.

 

  4. How We Use Your Information

We use your personal data for the following purposes:

-  To Provide Services: To process bookings, manage reservations, and provide customer support.

-  To Improve Our Services:  To personalize your experience and improve our website and services.

-  Marketing:  To send you promotional materials and newsletters, if you have opted in to receive such communications.

-  Legal Obligations:  To comply with legal and regulatory requirements.

 

 5. Legal Basis for Processing

Our legal bases for processing your personal data include:

-  Contractual Necessity:  Processing necessary for the performance of a contract with you.

-  Consent:  Where you have given clear consent for us to process your personal data.

-  Legal Obligation:  Processing necessary for compliance with a legal obligation.

- Legitimate Interests:  Processing necessary for our legitimate interests, such as improving our services.

 

  6. Sharing Your Information

We may share your personal data with:

-  Service Providers:  Third-party service providers that help us deliver our services (e.g., hotels, airlines, payment processors).

-  Legal Authorities:  Government authorities or law enforcement officials, if required by law.

 

 

 7. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR by implementing appropriate safeguards, such as standard contractual clauses or binding corporate rules.

 

 8. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage.

 

 9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods are based on legal requirements and our legitimate business needs.

 

 10. Your Rights

You have the following rights regarding your personal data:

-  Access: The right to access your personal data.

-  Rectification: The right to correct any inaccuracies in your personal data.

-  Erasure: The right to request the deletion of your personal data.

-  Restriction: The right to restrict the processing of your personal data.

- Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.

-  Objection:  The right to object to the processing of your personal data.

 

To exercise any of these rights, please contact us using the contact details provided above.

 

 11. Cookies

Our website uses cookies to enhance your experience and gather information about usage patterns. For more details, please refer to our Cookie Policy.

 

 12. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

 

 13. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

 

-  Email: [Your Business Email]

 

 

 14. Complaints

If you believe that we have violated your data protection rights, you have the right to lodge a complaint with the relevant supervisory authority.

 

 Supervisory Authority Contact Information: 

-  European Data Protection Board (EDPB): 

  -  Website:  [https://edpb.europa.eu](https://edpb.europa.eu)